ZIVUX — the CRM built for value-seeking SMEs
Eight modules covering sales, support, marketing, campaigns and HR — priced from ₹2,500 per month. Designed for Indian and GCC SMEs that need CRM depth without enterprise pricing.
What ZIVUX is
ZIVUX is Proeffico's CRM product for SMEs — sales, support, marketing, campaign management and HR in one platform. The design goal is to give a growing SME the CRM depth an enterprise customer expects, at pricing an SME can afford. Live pricing starts at ₹2,500 per month.
The modules
ZIVUX ships as an integrated suite. Modules cover the operational surface an SME actually runs — from lead capture and pipeline through service tickets, marketing campaigns and HR attendance. Every module uses the same customer, contact and user master, so a lead created in Sales appears in Marketing and, if converted, in Support.
Where it is deployed today
ZIVUX is deployed at Proeffico customers who need CRM depth without enterprise pricing. Publicly named deployments include BPE (a leading UPS manufacturer). Additional deployments and pilots are in progress; references available on request.
Pricing — INR per month
ZIVUX pricing is set from the backend admin and is subject to change. The current pricing as of the site update is shown below. For channel and enterprise deals, get in touch — volume and multi-year pricing available.
Industries we serve
Channel sales
Manufacturers and distributors selling through sales reps and service engineers.
Professional services
Consulting, IT services and agencies managing multi-stage sales cycles.
Retail + SME
SMEs graduating from spreadsheets to real pipeline and support workflows.
Manufacturing SMEs
OEMs and contract manufacturers managing customer pipeline and service tickets.
B2B SaaS + tech
Growing SaaS teams needing lead-to-onboard workflows without enterprise CRM bloat.
Healthcare + wellness SMEs
Practices and chains managing patient enquiries and follow-up.
Technologies & frameworks
Our engagement framework
Fit call
We walk your current sales + support workflow. Confirm which modules are day-one and which come later.
Configure
Roles, pipeline stages, campaign templates and reports configured to your operating rhythm.
Data import
Contacts, active pipeline, service tickets and historical data imported from your existing tools.
Team training
Sales, support and management trained on their respective views. Manager training on reports and configuration.
Go-live
Cutover with a soft window; daily support until the team is on autopilot.
Adopt + grow
Add modules as adoption locks in; monthly report reviews to keep the CRM healthy.
Selected case studies
BPE — UPS manufacturer
ZIVUX live for channel sales and service management. Publicly named by CEO.
Additional SME deployments in-flight
Referenceable customers available on request.
Security & compliance
ISO 27001:2022 certified operating environment (certificate 27001-7724, Proeffico Solutions Pvt Ltd).
Role-based access — Manager, Salesperson, Service Engineer roles enforced.
DPDP Act 2023 alignment for Indian customer data.
Audit trail on record edits, campaign sends and admin actions.
Cloud hosting; regional residency configurable on scoping.
Why ZIVUX
Frequently asked questions
How much does ZIVUX cost?+
Live pricing is Spark ₹2,500 / Grow ₹8,000 / Scale ₹30,000 per month, set from the backend admin. Pricing is subject to change — always check the ZIVUX pricing page for the current values. Volume and multi-year discounts available on channel and enterprise deals.
Which tier includes campaigns and HR?+
Marketing + Campaign engine is on Grow and above. HR + Attendance module is on Scale. The Spark tier is the CRM core — sales, support, contact management, tasks.
Does ZIVUX support WhatsApp?+
Yes. ZIVUX integrates with WhatsApp Business via 360Dialog for campaign broadcasts, template messaging and warm nurturing sequences. WhatsApp is a first-class channel, not a bolt-on.
How is ZIVUX different from Salesforce or HubSpot?+
Different buyer. Salesforce and HubSpot are excellent for large teams with enterprise budgets and heavy customisation needs. ZIVUX is designed for SMEs that want the same operational depth without the enterprise pricing curve or the multi-quarter implementation timeline.
How do we import our existing pipeline?+
During the data-import step we ingest contacts, active pipeline, service tickets and historical data from your existing tools. Standard imports are from Excel, Google Sheets and common CRMs; custom migrations are scoped separately.
Is on-prem available?+
ZIVUX is cloud-native. On-prem is not a standard offering. If your compliance regime requires it, we scope separately.
Can ZIVUX be used alongside MaximPro POS or VIZO361?+
Yes. Same-customer stacks work naturally — VIZO361 event streams (footfall, PIH, cash-counter) feed store analytics, MaximPro runs the till and inventory, ZIVUX manages the sales pipeline and marketing motions on top.
Related capabilities
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